Companies House and Online Credit/Debit Card Security

Companies House and Online Credit/Debit Card Security

Companies House is now participating in MasterCard SecureCode and Verified by Visa (collectively known as 3D Secure) to improve online Credit/Debit Card payment security.

These enhancements are aimed at protecting online payments over the web by ensuring your payment card is not being used by someone else. These services have been introduced by Mastercard/Maestro and Visa in conjunction with the bank that issued your Credit/Debit Card.

If the card you are using to pay for our services is part of the scheme, when you have entered your card details on our payment page, you may be taken to a page hosted by your card issuer. This process will only be visible to you and your card issuer, and is completely secure.

From this point you will either:

Be asked to register with either Verified by Visa or MasterCard SecureCode – If you have concerns about this new service, your card issuer may allow you to continue without registering but we recommend you contact your card issuer to find out about this service as they will eventually require you to register to continue paying online.
Be prompted to enter your personal code/password if you have previously registered with your card issuer – You will need to follow the on-screen instructions to register securely and select a password for your card.
Continue with the payment process if your card issuer is not participating in the scheme.

After you have selected one of the above options, you will be brought back to our website to complete your order.

Unfortunately Companies House will be unable to answer customer questions directly, and so all queries relating to Verified by Visa and MasterCard SecureCode should be made directly to your card issuer.

We recommend that to avoid any possible problems with paying for your Companies House services online, you register for 3D Secure directly with your card issuer beforehand.

You can register your card by going directly onto your Card Issuer's website and searching for either Credit Card Security or 3D Secure or alternatively by clicking on the respective links below. You can also contact your card issuer directly for more advice on registering.