Companies House

Bulk Surcharges

Due to the Royal Mail’s Pricing in Proportion policy, Companies House has found it necessary to review its postal practices.

As a result, from 31st March 2007, we would urge customers to take extra care when sending documents to us, as we will no longer accept any mail with insufficient postage.

We have been in discussion with Royal Mail and other mail carriers, regarding the mail with insufficient postage. They have advised that they will attempt to return items to the sender provided that a return address is clearly printed on the envelope. Those items without a return address will be sent to the Royal Mail Belfast office, where they will be opened to look for a senders address. If this is not found then the items will be destroyed. Companies House has been advised that there may well be significant delays with the turnaround of this mail.

Acknowledgements

We would also like to inform customers that all requests for acknowledgements of receipt should be stated clearly in the letter. It is essential that a copy letter and a stamped addressed envelope is enclosed. Failure to provide this will result in non-despatch of the acknowledgment which only confirms that we have received the document, not that we have examined and registered it.

Please note that if you file your information using either our WebFiling or Software Filing services, you will receive an email of confirmation of acceptance automatically.

Companies House would like to advise customers that its fees are based on the cost of the administration charges and any savings that can be made are reflected in the setting of the fees.

You could be penalised up to £5000 if you fail to send us your Annual Accounts by the due date.